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All skateboards and longboards are made to order. We provide a UPS Tracking Number as soon as your order ships. The following estimated delivery info is based per customer. This means if you order 5 different orders of 1-9 decks it will be considered a bulk order.
1-3 deck orders have a estimated turn around time of 1 month plus ship time. Production time does not include weekends or holidays. Please ask what days are included in the holiday season if you are concerned about delivery times around the holiday season..
4-10 deck orders is an estimated 2 months plus ship time. These have been known to ship faster then the expected time frames.
11-20 deck orders is an estimated 3 months plus ship time. This is a new time frame slot we put in as a trial basis to see how it goes.
Bulk orders 21 and up have a estimated turn around time of 4 months. Orders with many different shapes, graphics and sizes can also take longer than these estimated time frames. Rush orders are currently unavailable during our busy season. We know we have the best price and quality that is why everyone buys from us . We are a skateboard manufacturer offering prices below every other competitor. We take pride on answering the phones from 8am to 7pm weekdays. Please don't hesitate to contact us for any information regarding your order. Customskateboards.com® is available Mon-Friday 8am to 5pm Pacific standard time. Please Note that all orders subject to delays due to many factors not limited to equipment malfunctions, raw material supplier delays, reprinting orders, blems, human errors, larger than normal volume of sales, natural and man made disasters and sick days.
Compensation? We do not offer any compensation for orders that are delayed. All skateboards are made for you based on your order requirements. We do not stock decks we make them just for you.